HELP AND RESOURCES

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Getting started 2 articles

Setting up user access for your team and organising people with groups.

  • Setting up user access
  • Creating and managing groups

Accounts & sign-in 2 articles

Resetting your password and protecting your account with multi-factor authentication.

  • Resetting your password
  • Setting up multi-factor authentication

Forms & data 2 articles

Building and publishing form types, and managing the datasets that power them.

  • Creating and publishing form types
  • Working with datasets

Mobile & devices 2 articles

Provisioning iOS and Android devices and uploading support logs from the field.

  • Provisioning your device
  • Uploading support logs

Device management (MDM) 2 articles

Connecting FOUR MDM to Android Enterprise, creating policies and enrolling devices.

  • Connecting FOUR MDM to Android Enterprise
  • Creating policies and provisioning devices with Android Enterprise

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Popular articles

Resetting your password

How to request a password reset email and complete the reset process for standard password-based logins on the FOUR Platform.

Accounts & sign-in

Setting up multi-factor authentication

Protect your user account with an extra layer of security — scan a QR code with your authenticator app, save your backup codes and verify your setup.

Accounts & sign-in

Creating and publishing form types

An overview of how to create, configure and publish a form type — from drafts and revisions through the Form Builder to publication.

Forms & data

Working with datasets

How to navigate to and update datasets — the structured collections of data that populate dropdown options and searchable lists across your forms.

Forms & data

Creating and managing groups

How to create groups, assign users and permissions, and use groups for tighter access control across your team.

Getting started

Provisioning your device

How to provision and re-provision iOS and Android devices — including device labels, PINs and connecting to the UAT testing environment.

Mobile & devices

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